Management Analyst 3
Commonwealth of Massachusetts
Management Analyst 3
Commonwealth of Massachusetts
State government provides public services
The Department of Family & Medical Leave (DFML) is seeking a collaborative, analytical, and detail-oriented professional to support the operational integrity and oversight of the Commonwealth’s Paid Family & Medical Leave program. The Management Analyst III plays a critical role in supervising operational staff, supporting analytics and reporting initiatives, improving business processes, and ensuring accurate and compliant benefit administration.
DFML’s mission is to implement and run the Commonwealth’s Paid Family & Medical Leave program, which provides income support to Massachusetts workers and their families during significant life events, while partnering with employers to ensure program integrity and compliance.
The Management Analyst III is responsible for overseeing operational processes, supporting analytics initiatives, and supervising staff involved in claims adjudication, payment review, and compliance activities, including\:
Perform related duties as required
The idea of working for a “government startup” excites you.
You want to work in an environment that values innovation, collaboration, and continuous improvement while supporting meaningful work that impacts Massachusetts workers and families.
You will work alongside dedicated colleagues who are passionate about delivering equitable, efficient, and high-quality services to the people of the Commonwealth.
We are seeking candidates who have\:
*This position follows a hybrid model and currently reports in office one day a week.
The Department of Family & Medical Leave (DFML) is seeking a collaborative, analytical, and detail-oriented professional to support the operational integrity and oversight of the Commonwealth’s Paid Family & Medical Leave program. The Management Analyst III plays a critical role in supervising operational staff, supporting analytics and reporting initiatives, improving business processes, and ensuring accurate and compliant benefit administration.
DFML’s mission is to implement and run the Commonwealth’s Paid Family & Medical Leave program, which provides income support to Massachusetts workers and their families during significant life events, while partnering with employers to ensure program integrity and compliance.
The Management Analyst III is responsible for overseeing operational processes, supporting analytics initiatives, and supervising staff involved in claims adjudication, payment review, and compliance activities, including\:
Perform related duties as required
The idea of working for a “government startup” excites you.
You want to work in an environment that values innovation, collaboration, and continuous improvement while supporting meaningful work that impacts Massachusetts workers and families.
You will work alongside dedicated colleagues who are passionate about delivering equitable, efficient, and high-quality services to the people of the Commonwealth.
We are seeking candidates who have\:
*This position follows a hybrid model and currently reports in office one day a week.
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis, program administration, or program management or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions\:
I. A Bachelor's degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of two years of the required experience.*
II. A Graduate degree with a major in business administration, budget management, public administration, industrial engineering or industrial management may be substituted for a maximum of three years of the required experience.*
III. A Bachelor's degree or higher degree with a major other than in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE\: Educational substitutions will be permitted for a maximum of three years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis, program administration, or program management or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions\:
I. A Bachelor's degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of two years of the required experience.*
II. A Graduate degree with a major in business administration, budget management, public administration, industrial engineering or industrial management may be substituted for a maximum of three years of the required experience.*
III. A Bachelor's degree or higher degree with a major other than in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE\: Educational substitutions will be permitted for a maximum of three years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
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State government provides public services
The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.
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